Report an unfair contract term

 

Financial firms must provide clear and fair contracts, and cannot enforce unfair terms. Find out more

If you think that a contract term is unfair, use this form to report it to us.

Use our unfair contract checklist to find out if we can deal with it.

We can’t resolve individual disputes you have with a firm. If you’re unhappy with a financial product or service, there are ways to complain. 

 
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Examples of acting as a consumer include taking out a credit card for personal use and taking out a mortgage for a residential property.
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When did you or the person you represent enter into this contract?
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